POLICIES

Our policies

How we handle your data, protect you as a client, stay within our regulatory boundaries, and market ourselves honestly. Everything we publish about how GoZtartUp operates, in one place.

GoZtartUp is a trading name of Aice Limited, registered in England and Wales (Company No. 14726496).

These are the policies we publish for clients, prospective clients, and website visitors. If you need anything that is not here, contact us at info@goztartup.com.

Terms and privacy

Terms of Service

The terms that govern your use of our website and services.

Privacy Notice

What personal data we collect, why, and your rights under UK GDPR.

Data and privacy

Cookie & Tracking Policy

What cookies our website uses and how you control them.

Communication Opt-Out Policy

How to stop marketing messages from us, on any channel.

AI Usage & Disclosure Policy

How and where we use AI, and the human oversight behind it.

Client protection

Complaints Handling Policy

How to raise a complaint and how we handle it.

Application Rework & Refund Policy

Our Regulator-Ready Guarantee, rework, and refund terms.

Service Scope & Limitation Policy

What our service does and does not include.

No Guarantee Policy

Why we cannot guarantee regulatory approval, and what we do promise.

Legal and regulatory

Regulatory Disclaimer Policy

Our relationship to the CQC, Ofsted, and the FCA.

Regulatory Representation Policy

How we describe what we do, accurately and without overclaiming.

Fees and Payment

How we price our service, what is included, and our approach to fees and instalments.

Fair Payment Practices Policy

How we handle payments, instalments, and fairness.

Marketing and ethics

Ethical Marketing Policy

The standards we hold ourselves to in all our marketing.

Anti-Spam Policy

Our commitment to never send you spam.

We review our policies regularly to keep them accurate and current. Each policy shows when it was last updated. Questions about any of these? Email info@goztartup.com.