Privacy Policy

GoZtartUp (Trading Name of Aice Limited)

1. INTRODUCTION

GoZtartUp ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, services, or interact with us.

This policy applies to all individuals who:

Visit our website (www.goztartup.com)
Book consultations with us
Engage our services to launch their business
Subscribe to our marketing communications
Participate in our affiliate programme
Otherwise interact with GoZtartUp

We are committed to compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

Please read this policy carefully to understand how we handle your personal data. By using our services or website, you acknowledge that you have read and understood this Privacy Policy.

2. DATA CONTROLLER INFORMATION

GoZtartUp operates as a trading name of Aice Limited.

Legal Entity: Aice Limited
Company Registration Number: 14726496
Registered Office Address: Little Hulton, Manchester, M38 9AR, United Kingdom
VAT Number: [Pending HMRC registration - to be updated upon confirmation]
ICO Registration Number: [To be confirmed - pending registration]

Primary Contact for Privacy Matters: info@goztartup.com
Data Protection Responsibility: Akinlolu Adeojo, Managing Director

3. WHAT PERSONAL DATA WE COLLECT

We collect and process the following categories of personal data:

A. Identity and Contact Information

Full name
Email address
Telephone number
Postal address (when relevant for business registration services)

B. Business and Professional Information

Business idea or industry sector
Current employment status
Business goals and objectives
Information about your proposed business venture

C. Financial Information

Payment card details (processed securely via third-party payment processors)
Billing address
Transaction history and invoices

D. Identity Verification Documents (for regulated industry clients only)

Proof of identity (passport, driving licence)
Proof of address (utility bills, bank statements)
Professional qualifications or certifications
DBS/background check results (where legally required for regulated industries)

E. Technical and Website Data

IP address
Browser type and version
Operating system
Pages visited and time spent on our website
Referring website or source
Device information
Cookies and similar tracking technologies (see Section 10)

F. Communications Data

Records of correspondence via email, phone, or other channels
Feedback, testimonials, or reviews you provide
Responses to surveys or questionnaires

G. Marketing and Preference Data

Marketing consent preferences
Communication preferences
Newsletter subscription status

4. HOW WE COLLECT YOUR DATA

We collect personal data through the following methods:

A. Direct Interactions

Booking a consultation via our Cal.com scheduling system
Filling out contact forms on our website
Sending us emails or calling us directly
Engaging our services and completing onboarding forms
Subscribing to our newsletter or marketing communications
Participating in our affiliate programme

B. Automated Technologies

Cookies and similar tracking technologies on our website
Google Analytics for website performance monitoring
Facebook Pixel and TikTok Pixel for advertising performance tracking
Cal.com analytics for consultation booking insights

C. Third-Party Sources

Social media platforms (TikTok, LinkedIn, Instagram, Facebook) when you interact with our content or messages
Payment processors when you make a payment
Credit reference agencies (when required for regulated industry setups)
Regulatory bodies (CQC, Ofsted, FCA) during compliance processes on your behalf

5. LEGAL BASIS FOR PROCESSING YOUR DATA

Under UK GDPR, we must have a lawful basis for processing your personal data. We rely on the following legal bases:

A. Contract Performance (Article 6(1)(b) UK GDPR)

To deliver the startup launch services you have purchased
To process payments and issue invoices
To communicate with you about your project
To provide post-launch support as per your service package

B. Consent (Article 6(1)(a) UK GDPR)

To send you marketing emails and promotional communications
To place non-essential cookies on your device
To use your testimonials or case studies (with separate explicit consent)

You may withdraw consent at any time by contacting us at info@goztartup.com or clicking the unsubscribe link in our emails.

C. Legitimate Interests (Article 6(1)(f) UK GDPR)

To improve our website and services based on usage analytics
To prevent fraud and ensure platform security
To manage and track our business operations via CRM systems
To respond to enquiries and provide customer support
To enforce our terms and conditions

We have assessed that these legitimate interests do not override your rights and freedoms.

D. Legal Obligation (Article 6(1)(c) UK GDPR)

To retain financial records for 6 years as required by UK tax law (HMRC)
To comply with anti-money laundering regulations
To submit regulatory applications (CQC, Ofsted, FCA) on your behalf when engaged to do so
To respond to lawful requests from authorities or courts

6. YOUR DATA PROTECTION RIGHTS

Under UK GDPR, you have the following rights regarding your personal data:

A. Right of Access: You have the right to request a copy of the personal data we hold about you.
B. Right to Rectification: You can request that we correct inaccurate or incomplete personal data.
C. Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data in certain circumstances (e.g., data no longer necessary, consent withdrawn). Note: This does not apply where we have a legal obligation to retain data.
D. Right to Restrict Processing: You may request that we limit how we use your data while we resolve a dispute about accuracy or lawfulness.
E. Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
F. Right to Object: You may object to processing based on legitimate interests or for direct marketing purposes.

How to Exercise Your Rights:

Submit a request to info@goztartup.com with subject line "Data Protection Request"
Provide sufficient information to help us identify your data
Verify your identity
Receive a response within 30 days

No fee is charged for exercising your rights, unless your request is manifestly unfounded or excessive.

7. DATA SECURITY MEASURES

We take data security seriously and implement appropriate technical and organisational measures.

Technical Safeguards:

Encryption: Data is encrypted in transit using SSL/TLS protocols (HTTPS)
Secure payment processing: Processed via PCI-DSS compliant processors (Stripe, Klarna)
Password protection and Access controls
Regular backups

Organisational Safeguards:

Staff training and Confidentiality agreements
Data minimisation policies
Vendor due diligence
Incident response plan

Data Breach Notification:

In the unlikely event of a data breach, we will notify the ICO within 72 hours (as required by UK GDPR) and inform affected individuals without undue delay.

8. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy:

GoZtartUp (Trading Name of Aice Limited)
Email: info@goztartup.com
Postal Address: Little Hulton, Manchester, M38 9AR, United Kingdom
Attention: Data Protection Queries
Response Time: We aim to respond within 72 hours.

Complaints to the ICO:

If you are not satisfied with how we have handled your personal data, you have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner's Office (ICO)
Website: www.ico.org.uk
Telephone: 0303 123 1113
Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

9. CHILDREN'S PRIVACY

GoZtartUp does not knowingly collect or process personal data from individuals under the age of 18. Our services are intended for adults. If we become aware of inadvertent collection from a minor, we will delete it promptly.

ACKNOWLEDGMENT

By using GoZtartUp's website or services, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services.